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Help your customers. When they need it.

Verbu is AI that sounds and writes like a normal person on phone and chat. Built to handle customer inquiries, update your systems, and automate repetitive work with precision. Even if 5 calls are happening at the same time.

E-Commerce
Online
Hi! How can I help?
The shoes didn't fit - can I return them?
Create return requestviaShopifyShopify→Return label sent
Create order refundviaShopifyShopify→Refund #28391
You'll receive a return label in your inbox shortly and we've already issued a refund – it'll arrive in your account in 3-5 business days.
Oh wow! THANK YOU
Any time.
Resolved
Type a message...
9:41
Restaurants

Customer Call

Live transcript

Hi, can I book a table for Friday?
Check availabilityviaDinnerBookingDinnerBooking→3 slots open
Of course! How many guests?
4 people at 7pm
Create bookingviaDinnerBookingDinnerBooking→Confirmed
Done! Booked for 4 at 7pm Friday.
E-Commerce
Online
Hi! How can I help?
Do you have this in blue?
Check inventoryviaShopifyShopify→12 in stock
Yes! The blue version is in stock.
Add it to my cart please
Add to cartviaShopifyShopify→Added
Added! Ready for checkout.
Type a message...
9:41
Automotive

Customer Call

Live transcript

Can I reschedule my service appointment?
Find appointmentviaAutoDesktopAutoDesktop→Service #892
Sure! When works better for you?
Wednesday morning?
Update appointmentviaAutoDesktopAutoDesktop→Moved
Perfect, moved to Wednesday 10am.
  • Holbæk Synshal
  • Miralix
  • KLC Erhverv
  • Hydel
  • Würth
  • HM-Group
  • Klimadan
  • Evidensia
  • BHS Logistics
  • Cykelmakker
  • Nyborg Møbelhotel
  • Visage Studio
  • Insektimus
  • Murermester Sylvest
  • Zero Latency VR
  • Gecko Booking
  • Webro
  • WebVision
  • Schou Transport
  • Kemp & Lauritzen
  • IP House
  • Robotservice Danmark
  • M.J. Hydraulik
  • Nyborg Padel
  • Backer Consult
  • FamilieTeknikeren
  • CloudFactory
  • Flexkapacitet

Hear what Verbu sounds like for your business

Enter your website. In under a minute you get a phone number for your own demo AI receptionist, which you can call for the next 24 hours.

We can't find that website

There is no website at . Check that the address is spelled correctly, for example company.com.

By making your own demo AI receptionist, you accept Verbu's privacy policy and terms.

Try right now

See how Customer Support works

Watch a real conversation unfold. Then try it yourself.

Customer Support
Hi! How can I help you today?
Type a message...

Customer Support

AI-powered phone & chat for your business

See what happens when a customer calls or chats. Verbu handles it - answers questions, checks your systems, and resolves issues automatically.

Works with:ZendeskDixaFreshdesk...and many more

Check if we integrate

Check integration

See if we work with your tools

Start your free trial today. No credit card required.

What our customers say

Small and medium-sized businesses that no longer miss calls.

Excellent 5.0 / 5See more on Trustpilot
Trustpilot
“Customers barely notice that they are talking to an AI. And they are glad they can always get through and get answers to their questions.”
GitteOwner · Nyborg Møbelhotel
“We are in treatments all day and cannot answer the phone. Before, we lost bookings, and cancellations came too late for us to fill the slot. Now customers simply book and cancel over the phone, also in the evening and at the weekend, and the calendar looks after itself.”
MichelaOwner · Visage Studio
“We save hours every day because Verbu handles all the calls we can't get to ourselves for accounting, sales, service and workshop departments. Verbu quickly gives us an overview of conversations so we can follow up where needed.”
Hydel ApSDenmark

Start your free trial today. No credit card required.

Let your team focus

on the work that matters

Human, But Better

Handle 10 calls at once during peak hours. No hold music, no busy signals—Verbu always answers.

Inbound Conversations

+45
💬
+46
💬
+47
Verbu
Handling all at once
0/5 handledsimultaneously

Know What's Happening

See every conversation, Verbu analyzes and tracks patterns and tells you what your customers need.

Insights

Where improvements make the biggest difference

Resolution Rate

0%12% vs last week

Conversations, this week

0

Weekly Performance

MonTueWedThuFriSatSun

Knowledge Gaps

Top unanswered questions

New
"Can I book for 3pm?" — 23 unanswered
"Do you have parking?" — 18 unanswered

32+ Languages

Serve customers in their language. Danish, English, German, and 30 more.

32+ Languages, Auto-Detected

Recognized from caller ID

+45
→

Danish

+49
→

Hallo, willkommen bei Verbu

German

+46
→

Hej, välkommen till Verbu

Swedish

+31
→

Hallo, welkom bij Verbu

Dutch

32+ languages, detected automatically from phone number

Intelligent Knowledge Base

Share your knowledge and website. Verbu transforms your existing business into knowledge, and automatically retrieves the right answers.

Intelligent Knowledge Retrieval

From documents to instant answers

Sources

Website
PDF
FAQ

Knowledge

"What are your opening hours?"

We're open Monday to Friday, 9am to 5pm.

Verbu

Intelligent retrieval from your knowledge

Automated Workflows

Define your business procedures once. Verbu executes them perfectly every time. Booking appointments, updating systems, sending confirmations doesn't have to take time away from your team.

Booking Request

Automated workflow execution

0/4steps completed automatically

Always On

Handles inquiries 24/7 over phone and chat. No more missed calls or delayed responses.

Technical knowledge not required

Verbu offers to handle all the technical, so you can focus on your business.

Smart Handoffs

Edge cases and complex requests go straight to your team with full context.

Start your free trial today. No credit card required.

Phone and chat: one platform, one price

Fix availability, languages and odd hours. Start simple, scale smart.

MonthlyAnnual-15%

Starter

€57/month
Start Free Trial
  • 50 conversations(€0.87/extra conversation)
  • Speaks one language only
  • 1 phone number

Features

  • 24/7 availability
  • Email summaries after calls
  • Email support
Most Popular

Professional

€254/month
Start Free Trial
  • 400 conversations(€0.74/extra conversation)
  • Speaks several languages fluently
  • Integrations (CRM, calendar, etc.)

Features

All inStarter
  • Verbu as chat on your website
  • Intelligent call analysis
  • Webhooks

Business

€701/month
Start Free Trial
  • 1,200 conversations(€0.60/extra conversation)
  • Workflows for complex tasks
  • 3 phone numbers

Features

All inProfessional
  • CRM updates post-call
  • Phone support
  • Your own contact person at Verbu
  • A shared Slack channel

Enterprise

Custom
Contact Sales
  • From 1,000 customer enquiries a week
  • Integrated with your telephony and contact centre
  • A dedicated AI and implementation specialist assigned to you

Features

All inBusiness
  • An ongoing dialogue about ways to improve
  • Single sign-on (SSO) on request
  • Uptime guarantee (SLA)
  • A dedicated Slack channel
See full feature comparisonBook a call to hear more

Prices are excl. VAT · Extra phone numbers €13/month each · Forwarded calls are billed at €0.10/min · Text messages are billed at €0.13 each

Ready in minutes

+45 71 99 88 77

Your new number

1

Get your number

Sign up and get a phone number and access to Verbu Chat instantly.

Agent Settings
Answer FAQs
Book appointments
Transfer calls
2

Configure your agent

Tell Verbu what to handle. FAQs, bookings, transfers. You decide.

Live

Handling calls

3

Go live

Start receiving inquiries. Verbu handles the rest automatically.

+83%
Customer enquiries resolved

Across +10,000 conversations

90%
Fewer missed calls

At Nyborg Møbelhotel

55%
Less time on the phone

At Hydel's service, workshop & accounting

+40
Languages

The receptionist switches language automatically

What Verbu Can Do for You

Our AI handles the repetitive work so your team can focus on what matters. Every interaction is logged, every system is updated.

Start free

Resolve Inquiries

Handle customer questions in real time across calls and chat. Get callers the help they need without human intervention.

Keep You in the Loop

Capture callback requests and detailed notes. Nothing happens without you knowing—get summaries delivered straight to your inbox.

Update Your Systems

Save hours each week on routine data entry. The agent updates your CRM, booking system, and records during or after each call.

Qualify Inbound Leads

Research, qualify, and convert inbound leads in seconds. Capture key details and route hot prospects to your team.

Book Appointments

Schedule appointments during calls, check availability in real time, and send confirmations—all hands-free.

Route to Specialists

Send complex cases to the right team member automatically. Your staff gets a summary and can take over seamlessly.

Safe for you and for the people who call and write

Verbu is built in Denmark with security and data protection from the start.

D-mærket

We follow the Danish labelling scheme for IT security and responsible use of data.

GDPR compliant

Data processing agreement ready to sign. You own your data and can have it deleted at any time.

All data stays in the EU

Conversations and customer data are stored and processed in European data centres.

Open about AI

The receptionist says that it is an AI and can hand over to a person. In line with the EU AI Act.

Frequently asked questions

Everything you need to know about Verbu

Verbu automates the repetitive parts of customer service—the routine questions, booking requests, and standard inquiries that take up most of your team's time. It works over phone and chat, handling the predictable stuff so your team can focus on the cases that actually need a human touch.
Better Customer Service Without More Work | Verbu | Verbu