Better patient service for your clinic
Handle patient calls and chats. Book appointments, renew prescriptions, send reminders. Automatically. Your team focuses on care.
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Planday
e-conomic...and many moreCheck if we integrate
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“Our reception spent half the day on the phone. Now they are much more present for patients.”
Maria Jensen
Clinic, Østerbro
Maria Jensen
Clinic, Østerbro
Get started in minutes
Create a profile. Tell us about your clinic. We'll handle the calls.
Tell us about your business
Share your business info, how you want to greet callers, and any special requests. We make sure every instruction is followed.
We answer every call
Whether it's a new customer or a quick question, they'll always reach a warm, knowledgeable voice. We're here to help, day or night.
You get updates instantly
After every call, you'll get a summary sent straight to your email or phone. You'll know who called, what they needed, and what happened.
See how it works for your business
Start free trialWhy use an answering service?
Your team answers the same questions constantly. Appointments. Prescription renewals. Opening hours. Every call takes time from patient care.
Never miss a call
We answer every call instantly. Even when you're busy. No patient queues.
Open 24/7
Late or early – Verbu is ready. Your team can rest.
Your team stays with patients
Let reception focus on patients in front of them. We'll take the calls.
Verbu helps your clinic
From appointment booking to prescription renewals. We handle the phones, so your team can care for patients.
Appointment booking
Book, move or cancel appointments. Use an always-up-to-date calendar. Get automatic confirmation.
Referrals
We handle specialist referrals. We follow up and answer questions about wait times.
Smart call forwarding
Urgent cases are forwarded immediately. The right person gets the full conversation.
Ready to transform your customer service?
Book a DemoWhat you can expect
Keep focus on your patients
Your expertise is care. Not the phone. Verbu handles routine calls. You focus on patients.
New calendar event
Send follow-up email
Add lead to CRM