Customer service for utilities
Answer customers 24/7. Handle invoices and faults. Without overloading your team.
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“During storms, calls flood in. Verbu handles the pressure. Our team can keep up.”
Thomas Eriksen
Regional energy provider
Thomas Eriksen
Regional energy provider
Get started in minutes
Try Verbu for free. Connect your systems. We'll handle customer dialogue.
Tell us about your business
Share your business info, how you want to greet callers, and any special requests. We make sure every instruction is followed.
We answer every call
Whether it's a new customer or a quick question, they'll always reach a warm, knowledgeable voice. We're here to help, day or night.
You get updates instantly
After every call, you'll get a summary sent straight to your email or phone. You'll know who called, what they needed, and what happened.
See how it works for your business
Start free trialWhy use an AI assistant?
Free your team for important tasks. Verbu handles quick enquiries. Questions about bills, faults and service.
Never miss an enquiry
Verbu answers every enquiry instantly. Even during busy times. No more waiting.
Available 24/7
We look after your customers 24/7. Nights and weekends included. Your team can rest.
Your team stays focused
Your team solves critical issues. We take care of customers. Full focus.
Verbu handles daily utilities tasks
We handle faults and invoices. So your team can focus on operations.
Fault reporting
We receive fault reports 24/7. We verify addresses and send status updates.
Billing support
Answer billing questions. Receive payments and set up plans. Secure and simple.
Service requests
Handle new customers, moves and cancellations. We collect all the details.
Ready to transform your customer service?
Book a DemoWhat you can expect
Focus on your operations
You are utilities experts. Not customer service experts. Let us handle your customers.
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