FAQ Handling & Routine Inquiries

Your customers want quick answers. Verbu delivers them instantly.

Verbu handles up to +95% of calls without human intervention

Verbu Conversation Flow, simplified

Why FAQ Handling is Important

Calls about FAQs like pricing, opening times, or policies overwhelm staff. Automating these inquiries keeps customers satisfied and reduces workload.

• Handles FAQs instantly • Improve customer experience • Staff freed up • Reduce call times

How FAQ Handling Works

Verbu recognizes common FAQs and delivers pre-set answers.

Cost & ROI of FAQ Handling

Saves staffing costs while improving customer satisfaction.

Verbu answers in customers preferred language

Hotels, car rental, even every day shops gets calls from customers speaking different languages. Verbu handles most of them with our support for +10 langauges. And they all sound native and natural.

Listen to how our AI agents Sound

Our Friendly Receptionist
Knows your business, hours, products and takes notes on who is calling
Listen how it sounds
Retail & Webshop Customer Support
Handles support requests, order tracking & item returns.
Listen how it sounds

How it works

2

Forward Calls

Point your phone number to Verbu when you're busy, don't have time to pick-up or after hours. No number change

1

Automatic Setup

Takes 2 minutes. Give Verbu your phone number and your website, and Verbu then knows basic information. You can add to it either manually or. by giving Verbu's onboarding AI a call and explain what it should know about your business.

3

Greet, Help, Professional

Warm, professional voice; answers FAQs, collects details, books or escalates.

4

You get the summary

Instant notes to SMS / WhatsApp / Email / Voice-note. Follow up in seconds.

Let AI handle the

busy work.

Let Verbu's agentic Voice AI follow up with a call when invoices are overdue, and pick up the phone when customers call with requests, reservations and potential business.