Overflow Call Handling
When staff are tied up, Verbu steps in. Every call is answered — no more busy signals.
Verbu handles up to +95% of calls without human intervention
Why Overflow Call Handling Matters
Peak hours overwhelm staff, leading to long wait times, frustrated customers, and lost revenue. Overflow call handling prevents bottlenecks, ensuring no opportunity slips through.
• Manage call spikes • Reduce wait times • Capture every lead • Increase satisfaction • Relieve staff workload
How Overflow Call Handling Works
When lines are busy, calls automatically flow to Verbu, which answers and routes them.
Cost & ROI of Overflow Call Handling
Cheaper than hiring backup staff while capturing every call.
Verbu answers in customers preferred language
Hotels, car rental, even every day shops gets calls from customers speaking different languages. Verbu handles most of them with our support for +10 langauges. And they all sound native and natural.
Listen to how our AI agents Sound
How it works
Forward Calls
Point your phone number to Verbu when you're busy, don't have time to pick-up or after hours. No number change
Automatic Setup
Takes 2 minutes. Give Verbu your phone number and your website, and Verbu then knows basic information. You can add to it either manually or. by giving Verbu's onboarding AI a call and explain what it should know about your business.
Greet, Help, Professional
Warm, professional voice; answers FAQs, collects details, books or escalates.
You get the summary
Instant notes to SMS / WhatsApp / Email / Voice-note. Follow up in seconds.
Let AI handle the
busy work.
Let Verbu's agentic Voice AI follow up with a call when invoices are overdue, and pick up the phone when customers call with requests, reservations and potential business.
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