Verbu's AI-powered phone assistant handles emergency calls, schedules service appointments, and provides initial troubleshooting 24/7. Built for plumbing businesses that need immediate response to urgent calls while technicians focus on repairs.
Plumbing emergencies happen 24/7, and missed calls during these critical moments mean customers flood their homes while calling competitors. When plumbers are under sinks or in crawl spaces, they can't answer phones, leading to lost emergency revenue worth €200-500 per call.
Traditional answering services can't provide proper emergency triage or technical guidance that prevents damage while plumbers arrive. Customers facing pipe bursts, sewer backups, or water heater failures need immediate guidance to minimize property damage. The inability to distinguish between true emergencies and routine maintenance calls leads to inefficient scheduling and frustrated customers.
Verbu's emergency response system understands plumbing emergencies and can guide customers through immediate damage control while dispatching appropriate technicians. The system knows the difference between a minor leak and a burst pipe emergency, ensuring proper response timing and technician preparation.
Capture emergency calls 24/7 even when crews are busy. Provide immediate troubleshooting to minimize damage and schedule optimal service routes. Increase job completion rates by 40% through better call management and customer preparation.
Emergency plumbing calls average €300-800 versus €100-200 for scheduled maintenance. Never miss high-value emergency calls again, even during busy periods. Most plumbing businesses see 250% ROI within 90 days through improved call capture.
Provide 24/7 emergency support when plumbing disasters strike. Customers know they can reach professional help immediately, building loyalty and referrals. Technicians work without phone interruptions, improving job quality and completion times.
Understands pipe types, emergency shut-off procedures, and damage prevention techniques. Integrates with scheduling software to optimize technician routes and ensure proper tools arrive for each job type.
Connect your plumbing business phone in minutes. Pre-loaded emergency protocols ensure proper customer guidance from day one. Start capturing emergency calls immediately with no technical complexity or training required.
Typical automation after basic setup: 70–90% depending on call type and hours. Always with a human handoff option.
Point your phone number to Verbu when you're busy, don't have time to pick-up or after hours. No number change
Takes 2 minutes. Give Verbu your phone number and your website, and Verbu then knows basic information. You can add to it either manually or. by giving Verbu's onboarding AI a call and explain what it should know about your business.
Warm, professional voice; answers FAQs, collects details, books or escalates.
Instant notes to SMS / WhatsApp / Email / Voice-note. Follow up in seconds.
